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Transforming the claims ecosystem 

Total loss automation

From instant loan payoff to lienholder settlement, LossExpress™ reduces the phone calls, faxes and time in the total loss process. From claim to salvage in a fraction of the time, LossExpress™ reduces overall operating costs while increasing the customer experience.

Problem: Cycle time & Cost

With the majority of owners being in a negative equity situation requiring a letter of guarantee, insurance companies and lenders exchange countless phone calls, voicemails, faxes and emails in order to obtain a loan payoff so both parties reach an agreeable settlement amount.  As a total loss claim can take weeks to resolve, it’s a necessary process that comes with high operating costs and a high probability of lost future premium from customer churn.

Solution: Satisfaction & ROI

LossExpress™ reduces cycle time to less than 4 days on average – often in as little as 2 days.  By seamlessly connecting all parties throughout the process, LossExpress™ eliminates the back and forth to provide instant loan payoffs and electronic letters of guarantee.  Deliver a higher level of customer experience by expediting the settlement process, all while reducing operating costs and driving ROI.  Calculate your ROI by clicking below!

HOW IT WORKS

1. PAYOFF & TITLE

LossExpress™ intuitively provides instant loan payoff details and ownership title verification to adjuster the moment the vehicle is deemed totaled.

2. LETTER OF GUARANTEE

LossExpress™ intuitively transmits a letter of guarantee to lienholder in the event of negative equity and receives confirmation of settlement.

3. PAYMENT REMITTANCE

LossExpress™ intuitively provides payment remittance instructions to adjuster and title transmission instructions to lienholder.

ROI CALCULATOR

Use the ROI Calculator to learn just how much LossExpress™ can lower your organization’s operating costs – driving customer service and better margin.

60
25
15
4
Total Savings 

Let’s go!

ARE YOU READY?

We are excited to announce, you can now access LossExpress™ in the Guidewire Marketplace!

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